Does Your Customer Service Hurt Your Business?
examiner.com (646 hits)My company is a staunch advocate of employee empowerment; it adds to the morale and efficiency of an organization. A recent issue with an on- line retailer took one month and a lot of phone calls to reach a basic decision, customer service wasn’t going to do anything more than what they wanted to do. The Executive Management was contacted... More...(Business Management)
Social media peer pressure
http://marketingconceptsonline.blogspot.com (200 hits)Social media shows what can happen when the playground comes into the boardroom. Too many companies have started a social media policy only because others are doing it. They have no strategy in place. The fact that social media is free leads them to believe they can test the water with no repercussion. They can have current staff set... More...(Marketing & Sales)
comcast and social media
http://marketingconceptsonline.blogspot.com (138 hits)Many companies are deciding how to use social media. What do you do when your a huge company and many of your customers don't like you. Is it a good idea to have social sites? More...(Marketing & Sales)
What We Can Learn from BP
examiner.com (199 hits)In spite of the situation BP is in, it has given us some valuable business lessons. Read on to find out what they are. More...(Business Management)
Opportunity cost for your sales staff
http://tinyurl.com (148 hits)Your sales staff needs to be able to document their time but they also need to have the freedom to do their job. Managers need to balance to make sure sales people aren't duplicating information and reports so they can spend their time out closing sales. More...(Business Management)
The trade war with China
http://gppllc.us (180 hits)In the last few years, the verbal exchange between the US and China has slowly escalated. Although conversations in general have been reported to be “amicable”, the pressure from Congress and Timothy Geithner in particular, point towards a renewed challenge and a call to label China the “currency manipulator”. The demand of Congress and the US Senate is clearly focused on... More...(Financing)
What if the ocean floor would collapse in the Gulf of Mexico
huliq.com (332 hits)A collapse of the ocean floor is a realistic scenario. How did this happen and what are the consequences for small businesses and the Gulf Coast? More...(Financing)
Networking when your searching for a job
http://marketingconceptsonline.blogspot.com (152 hits)Recruiters don't always go to major job boards especially for higher level positions. If you want to get into these companies networking can be your best options. Check out why networking is important and some tips on how to do it. More...(Starting a Business)
the future of the euro - a currency in crisis
http://gppllc.us (164 hits)A large and important debacle is brewing in the euro zone since the beginning of the year. Actually, the problems we are hearing about existed since the inception of the euro in 2002 but remained well hidden until the financial crisis took global shape in 2008. While it may seem to some that whatever happens within Europe has no impact on... More...(Financing)
Multi-generational Workforce
my-jobs-online.com (139 hits)The politics of being young on the job: managing the kid boss It’s been said that with age comes responsibility so it comes as a surprise to some workers that many companies are hiring young workers to manage the older and more experienced ones. But in an economic downturn it makes sense that older workers get shed from company payroll to... More...(Employee Issue)
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